FAQ
Home > Faq

Discover Frequently Asked Questions from Our Support

We are specialists in both economics and information technologies and we apply our full range of talent to creating the perfect solution for each client’s needs.
Drivers can use the Electronic Logbook App to create DVIRs. The DVIRs created in the app can be accessed by fleet managers by viewing the Quick Elogs ELD System Portal (Dashboard).
A driver’s driving time will be automatically recorded as long as the driver connects their mobile device to the ELD via Bluetooth and the vehicle is registered in the Quick Elogs ELD System App. A vehicle is considered to be in motion if it is traveling over 5 mph.
No. For safety reasons, drivers are not able to access their logs when the vehicle is in motion and the Quick Elogs ELD System Electronic Logbook App is connected to the vehicle’s ELD. The screen will instead display how much driving time is left in their cycle. As soon as the vehicle is stationary, however, the driver will be able to navigate the Quick Elogs ELD System App at will.
Yes. The Quick Elogs ELD System uses multiple prevention methods to prevent it from being tampered with. It also continues to record all driving time despite a driver not connecting their mobile device to the ELD over Bluetooth.
Yes, the Quick Elogs ELD System Electronic Logbook App is compatible with most iPhones, iPads and Android devices. Android operating systems must be version 5.1 or later. iPhone and iPad operating systems must be version 8.0 or later. As mentioned earlier, it is possible to use such devices without access to a cellular connection, making it an affordable option for fleets with limited data, but they will need access to Wi-Fi in order to connect to the internet and synchronize with the Quick Elogs ELD System server.
When a 3 (or 2) hours rest period (Off Duty or Sleeper) is taken first, ELD will still count it towards the 14-hour window and display a violation if a driver drives outside the 14-hour window. However, after the second rest period (7 or 8 hours Sleeper) is taken, ELD adjusts the hours and removes the above violation.
When a 3 (or 2) hours rest period (Off Duty or Sleeper) is taken first, ELD will still count it towards the 14-hour window and display a violation if a driver drives outside the 14-hour window. However, after the second rest period (7 or 8 hours Sleeper) is taken, ELD adjusts the hours and removes the above violation.

How Does ELD Work?

Electronic Logging Devices (ELDs) connect to a vehicle’s Engine Control Module (ECM) through diagnostic ports, synchronizing data with the truck, driver app, and fleet management portal. Quick ELOGS ELD hardware ensures reliability, installs within minutes, and seamlessly connects to most Android and iOS smartphones or tablets via Bluetooth or USB.